Privacy Policy
AGE OF CONSENT
By using this site, you verify that you are at least 18 or 21 years of age, as required by your state of residence. You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
INFORMATION
Smokey Mountain Glass does not sell or rent any of your information to third parties. Certain third parties like Shopify and Google Analytics host our website, provide marketing information, and analyze data. These companies only have access to limited personal information, and may not use it for other purposes. All your personal and payment information is considered confidential by these sites. Feel free to contact us if you have any questions or concerns about your information or privacy.
CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at james@smokymountainglass.com
DISCLOSURE
We will disclose your information if we are required by law to do so or if you violate our terms of service.
PAYMENT
If you choose a direct gateway payment, Shopify will store your credit card data. This is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase. After that, your purchase transaction is deleted.
All direct payment gateways adhere to standards set by PCI-DSS, which is managed by the PCI Security Standards Council: a joint effort between major card brands, including Visa, MasterCard, Discover, and American Express. This helps insure the secure handling of your credit card information by our store and your service provider. If you desire further information on this topic, visit Shopify’s website for their Terms of Service and Privacy Statement.
THIRD PARTIES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
COOKIES
Shopify uses a number of cookies that are essential to the full operation of our shopping catalog website, but you may opt out if you choose:
_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires at midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer.
_Cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
_secure_session_id, unique token, sessional
_storefront_digest, unique token, indefinite if the shop has a password, this is used to determine if the current visitor has access.
Google analytics: PREF, persistent for a very short period, set by Google and tracks who visits the store and from where
ADDRESS AND CONTACT INFORMATION
Smokey Mountain Glass uses an account creation form for customers to be able to access product information. We collect and store accounts’ addresses, emails, and phone numbers. Contact information from your account is used to send orders, information about our company, promotional material, and contact when necessary. Customers may opt out of promotional mailing at any time. This information is gathered for our exclusive use, and is not sold or given to any third parties.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify our privacy policies at any time, so please review frequently. Changes will take into effect immediately after being posted here. If we make changes regarding what information is collected, how we use it, and if disclose it, we will notify you here that it has been updated. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access or delete and personal information we have about you or would like more information on our privacy policy, please contact us at info@smokymountainglass.com